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Integrity Group, Inc.
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Job Summary

Job Type

Full Time
Employee

Compensation

$80,000-$90,000 Annually (Base + Commission)

Availability

Full Time

Family Service Manager (Hodges,SC)

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Apply today for a confidential interview — your next chapter in leadership starts here

 

Job Title: Family Service Manager
Location: Hodges, SC (Greenwood Memorial Gardens)
Company: Integrity Group, Inc.
Job Type: Full-time
Compensation: $80,000–$90,000 annually (base salary + commission)
Experience Level: Management
Education Requirement: High school diploma or equivalent
Experience Requirement: Cemetery industry experience required
Availability: Monday–Friday 8:00 AM–5:00 PM, some weekends required

 

Job Summary

Greenwood Memorial Gardens is seeking an experienced Family Service Manager to lead and grow our family service team in Hodges, SC.

Are you a successful cemetery sales counselor looking for your opportunity to step into management? We are looking for a servant leader, someone who understands that our work is rooted in compassion, trust, and putting families first.

You must have a proven track record in the cemetery profession and a passion for teaching others how to lead with integrity and empathy.

If you believe that greatness is found in service and can inspire others to live that value daily, we want to hear from you.

 

What We Offer

  • Competitive salary ($80,000–$90,000 annually)

  • Performance-based incentives and bonuses

  • Matching IRA

  • Health insurance reimbursement

  • Two weeks paid vacation

  • 7 paid days off of your choosing

  • 5 sick days

  • Paid training and ongoing leadership development

  • A mission-driven company culture focused on service and respect

 

Company Overview

Integrity Group, Inc. is a family-owned company serving South Carolina families through our three locations: Greenwood Memorial Gardens (Hodges), Celestial Memorial Gardens (West Columbia), and Southlawn Cemetery (Aiken).

At Greenwood Memorial Gardens, we are known for providing dignified, meaningful services for families planning ahead or facing immediate needs. We serve with heart and we expect our leaders to model that in every interaction.

 

Key Responsibilities

Team Leadership

  • Lead, train, and mentor a team of Family Service Counselors

  • Foster a culture of excellence, compassion, and accountability

  • Ensure that every team member puts the needs of the families first

  • Conduct regular performance reviews and offer ongoing coaching

Sales Management

  • Oversee daily sales activities and ensure monthly/annual sales goals are met

  • Assist in closing high-level at-need and pre-need sales

  • Monitor lead activity and prospect follow-up protocols

  • Develop strategies to grow pre-need sales

Customer Experience

  • Personally model exceptional family service at every opportunity

  • Handle escalated family concerns with care, professionalism, and urgency

  • Ensure all arrangements are handled with dignity and attention to detail

Operational Oversight

  • Coordinate with administrative and grounds staff to ensure seamless service

  • Ensure work orders, scheduling, and grave locations are accurate and timely

  • Support front desk operations as needed

 

Qualifications

  • Cemetery family service experience is required

  • Prior leadership or sales management experience strongly preferred

  • Deep commitment to serving families with compassion and integrity

  • Ability to lead by example and earn the trust of your team

  • Excellent interpersonal, organizational, and communication skills

  • Proficient with basic computer applications

  • Strong follow-through, problem-solving, and time management skills

 

Physical Requirements

  • Ability to walk, stand, sit, lift, and perform tasks involving movement on cemetery grounds

  • Able to handle emotional conversations with sensitivity and poise

 

Lead With Heart

Our focus is and remains serving each family as if we were serving our own. Understanding that the sale is the end result of service. We don’t just sell cemetery property—we help families navigate some of the hardest days of their lives. That responsibility calls for leaders who serve with honor, humility, and a commitment to excellence.

 

Ready to lead with heart? Submit your application here — we’re excited to meet you

Integrity Group, Inc. is an Equal Opportunity Employer.